1. Introduction

This Privacy Policy describes how Lumiso ("we", "our", or "us") collects, uses, and protects your personal information.

2. Information We Collect

We collect the following personal information:

• Name and surname
• Email address
• Account password (encrypted)
• Payment email address (via PayPal or Stripe)

3. How We Use Your Information

Your information is used exclusively for:

• Account management and authentication
• Service provision
• Communication about your account and our services
• Processing payments

4. Data Sharing

We do not share your personal information with third parties. Your data remains strictly confidential and is used only for the purposes stated in this policy.

5. Cookies

We only use essential session cookies necessary for the proper functioning of our platform. These cookies are temporary and do not track your browsing activity on other websites.

6. Data Retention

We retain your personal information until you choose to delete your account. Upon account deletion, all your personal data will be permanently removed from our systems.

7. Data Security

We implement multiple security measures to protect your personal information:

• Secure data encryption
• Protected database access
• Regular security audits
• Secure data transmission

8. Your Rights

You have the right to:

• Access your personal data
• Modify your personal information
• Delete your account and associated data
• Request a copy of your personal data

9. Data Storage

Your data is stored on secure servers located in Europe and is processed in accordance with GDPR regulations.

10. Contact Us

For any privacy-related questions or concerns, please contact us at: info@lumiso.cloud

Last updated: January 15, 2025