1. Acceptance of Terms

By accessing or using Lumiso services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

2. Service Description

Lumiso provides AI-powered chatbot and automation services. Our platform allows users to create, train, and deploy AI models for various business purposes.

3. Data Protection and Privacy

We prioritize the protection of your data:

• All user data is processed in accordance with our Privacy Policy
• We implement industry-standard security measures to protect your information
• Data is stored securely and accessed only for service provision purposes
• We do not share or sell your data to third parties

4. AI Training and Usage

The behavior and responses of AI models depend on:

• The training data and instructions provided by users
• The specific configuration set by the user
• The intended use case defined in the training

5. Payment Terms

Payment processing and terms:

• We accept payments through PayPal and Stripe
• All sales are final and non-refundable
• Subscriptions are billed automatically unless cancelled
• Prices may be subject to change with notice

6. Account Termination

We reserve the right to terminate accounts for:

• Malicious use of our services
• Actions causing server or system disruption
• Violation of these terms or applicable laws
• Non-payment of fees

7. Limitation of Liability

Lumiso is not liable for:

• Content generated by AI models based on user training
• Service interruptions or technical issues
• Loss of data or business interruption
• Third-party services integrated with our platform

8. Changes to Terms

We may update these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

9. Contact Information

For questions about these Terms and Conditions, please contact our support team.